Introducing PangoVet: Our New Telehealth Service


As cat owners, we know how stressful it can be getting our cats to the vet. Telehealth services are gaining traction in the pet industry, making it easy to receive veterinary advice and consultations from your home and taking some of the stress out of vet visits for both your cat and you.

That’s why we at Catster are excited to announce the launch of our new telehealth service: PangoVet. With PangoVet, you can schedule a video consultation with one of our expert veterinarians, who can give you advice about your cat’s health or just answer any questions or concerns you may have in an affordable and convenient way.

Key Features of PangoVet

Besides taking the stress out of trying to get your cat to the vet, PangoVet gives you the advantage of flexible scheduling, so that you can make a telehealth appointment at your convenience.

Here are few key features of PangoVet:

  • Licensed veterinarians: Our veterinarians are licensed, experienced, and knowledgeable about cats (and dogs, too) so that you can feel confident in the advice you’re given.
  • Personalized advice: Our veterinarians understand what your pets mean to you, and they take the time to listen to your concerns to provide personalized advice regarding your cat’s specific needs.
  • Helpful resources: Through the resource center, you can access free articles written by our veterinarians that you can use to help answer your questions or follow up your consultation.

“The key is our personal approach to medicine,” says PangoVet’s Dr. Lauren Demos. “What you expected 20 years ago when everyone in the local veterinary clinic was a familiar face, and really connected with you and your pet. So much has changed in the veterinary industry, especially since Covid, and these wonderful relationships have been lost. Telehealth allows us to really focus on both healthcare and building back these relationships, for the better of all involved.”

woman using her phone with a cat on her lap
Image Credit: Prostock-studio, Shutterstock

How Does PangoVet Work?

It’s easy to make an appointment with PangoVet. All you have to do is fill out an online form about your cat and your reason for wanting a consultation, including any questions and concerns you have about your cat.

Once you pay the consultation fee, you will be scheduled for a 20-minute video consultation with one of our veterinarians. This gives you the opportunity and time to address any concerns more in-depth.

After the consultation, you’ll receive a report that summarizes your consultation. This report can be helpful for your personal records or in the event that you do need to follow up with a veterinarian in person.

What Specific Issues Can PangoVet Help With?

Although PangoVet can’t offer a diagnosis or prescribe medications, our vets can answer your questions and offer advice about:

Our veterinarians will also let you know if your pet needs to be seen by a veterinarian in person for further evaluation, diagnosis, and treatment and how soon they need to be seen. They can even help you find a vet in your area if necessary.

For more information about PangoVet and to see the answers to frequently asked questions, please visit the PangoVet website. We hope that you’ll find this service helpful for your cat, and convenient and affordable for you. We hope to revolutionize the way that you receive pet healthcare with this new service.

Featured Image Credit: Dmytro Zinkevych, Shutterstock

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